Privacy Policy

Last Updated: July 20, 2024

Thank you for using the Capslox software and website. This privacy policy explains how we collect, use, share, and protect your personal information. We are committed to protecting your privacy and complying with relevant laws and regulations.

Contact Information

For privacy-related inquiries, please contact us at: support@capslox.com

Data Collection

We may collect personal data through the following methods:

• Email: Collected through website forms for account registration.
• Payment Information: Collected by the third-party payment processing service Paddle when users purchase the software. See the Paddle Privacy Policy for more information.
• Usage Data: Automatically collected when you use our software or visit our website (e.g., IP address, browser type, access times, etc.).
• Cookies: We use cookies and similar technologies to collect information to improve your experience.

Data Use

We use the collected personal data to:

• Provide and maintain our services, including registering and managing accounts.
• Process user purchases and payments, completed by the third-party payment processing service Paddle.
• Provide customer support and respond to user inquiries.
• Improve our services and website by analyzing user behavior.

Data Sharing

We do not share your personal data with third parties, except in the following circumstances:

• With your consent or at your direction.
• When required by law.
• To protect our rights and property, or to ensure the safety and interests of our users.

Data Protection

We take the following measures to protect user data:

• Use encryption technologies (e.g., SSL) to protect data in transit.
• Store data on secure servers with security measures such as firewalls and access controls.
• Regularly review our security measures and processes to prevent unauthorized access and data breaches.

User Rights

Under relevant laws (such as GDPR, CCPA), users have the right to:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data we hold about you.
• Deletion: Request deletion of your personal data, unless we have a legal reason to retain it.

To exercise these rights, please contact us at support@capslox.com.

Cookies and Tracking

We use cookies and other tracking technologies to improve user experience on our website and services. We only use tools like Google Analytics on our website to analyze user behavior and improve our services. In our software, we do not collect any personal data without user consent. Please see the Google Analytics Privacy Policy for more information.

Policy Updates

We regularly update our privacy policy. Policy updates will be posted on this page and marked with the update date. Please check this page periodically for the latest information.

If you have any questions or need further information, please feel free to contact us at support@capslox.com.